8.4
Great

Hilton Garden Inn Leiden

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Rooms and Guests2 Guests, 1 Room

{"additionalDetails":{"Negative Aspects":["Noise Issue","Ongoing Construction"],"Positive Aspects":["Comfortable Rooms","Outstanding Staff"]},"dining":{"comment":"The

  • 7.0
    Very good

    {"additionalDetails":{"Negative Aspects":["Noise Issue","Ongoing Construction"],"Positive Aspects":["Comfortable Rooms","Outstanding Staff"]},"dining":{"comment":"The dining experience was overall enjoyable, meeting our expectations but not surpassing them. The seafood was good, but the variety could have been better.","rating":7},"facilities":{"comment":"The hotel provided basic facilities like room service, laundry, and tours/ticket assistance. However, nothing extraordinary stood out in terms of amenities.","rating":6},"location":{"comment":"The hotel's location was perfect for our workshop at the university and within walking distance to the city center. The area offered fun activities for all ages, but ongoing construction work caused unnecessary delays during check-out.","rating":7},"rooms":{"comment":"I found the room to be well equipped with a desk, chair, and great floor-to-ceiling windows. The oversized and very comfortable bed provided a good night's sleep. However, the noise from the motorway made it impossible to keep the window open.","rating":8},"service":{"comment":"The initial interaction with the staff was not the best, as they seemed unfriendly and clueless. However, the service improved, especially thanks to the exceptional receptionist Astrin.","rating":7},"summary":"My stay at the hotel was a mix of positives and negatives. The rooms were well equipped with amenities and comfortable beds but the noise from the motorway was a downside. The service was a bit off initially but improved throughout, thanks to the outstanding receptionist Astrin. The location was ideal for our workshop at the university but caused delays during check-out due to ongoing construction. The dining experience was enjoyable but not outstanding. Overall, the facilities met basic needs but nothing extraordinary."}

    Alan United States, 
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„The room was spacious and“
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„. {"additional_details":["Beautiful view across the highway“